Questions & Answers

Find answers to common inquiries here. Still have a question? Contact us and we'll help.

What services do you offer?

We offer free medical and dental services to those in need.

How often are your mission trips and how long are they?

We go 3 times a year. Trips are usually in February, June and November. All trips are posted on our website under “Serving Opportunities.” We leave on Friday mornings — meeting around 6 am — and we return on Sunday afternoon around 1 pm.

How do I sign up for a serving opportunity?

If it is your 1st time, you will need to create a profile under the “Login/Register” tab. Make sure you select the trip you want to attend. If you are a returning volunteer, you login and edit your profile to select the trip you want to attend.

How do I pay for a trip?

Go to the “Serving Opportunities” tab. Scroll down and click “Pay for a Trip.”

What is your refund policy?

We are unable to offer refunds; however, if you need to cancel for healthcare reasons, we can transfer your funds to a future trip in the same calendar year. If you cancel for another reason, your funds will be forfeited.

Is a background check required?

Yes. A background check is required every 2 years. When registration is closed, you will receive a link approximately 2 weeks before our trip to complete your background check.

What does the registration fee cover?

The registration fee covers transportation, lodging and the following meals: Friday lunch and dinner, and on Saturday breakfast, lunch and dinner.

What is the youngest age an individual can participate?

Typical age is 10 years old.

Do I need a valid Passport?

Yes. The expiration date needs to be at least 30 days from the trip return date. We will not ask for your passport number; however, you will need to have a photo copy of your passport on your phone and/or bring a color copy with you on the trip along with your passport.

Are there physical limitations to consider on this trip?

Yes. Due to the various locations we serve, you can experience various steps, uneven ground, and walking and standing for long periods of time.

What to pack?

Conservative, comfortable clothes — dress comfortably but conservatively. You may want to bring an extra pair of shoes to wear in the hotel. Your Acuña T-shirt will be provided for ministry on Saturday — we will do our best to accommodate sizes. NOTE: If you served with us before, please bring that shirt and do not pack it. We will take a group photo before we leave, so have it handy to throw on over your clothes.

Please do not bring:

  • Open-toe shoes
  • Spaghetti straps
  • Short shorts or athletic shorts

Also bring:

  • Washcloth and extra towel (the hotel will provide 2 towels, but you may want to use your own)
  • Blanket for sleeping in case you get cold
  • Refillable water bottle with your name on it — very important
  • Hand sanitizer
  • Sunblock
  • Hat
  • Bug spray
What other forms are required?

A Medical and Liability Release form is required every calendar year in order to serve with us. Once trip registration is closed, information about completing the forms will be sent out approximately 2 weeks prior to our trip.